Status: January, 2025
This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you use this website or our services offered via https://rosandiamond.com (together "our services").
The website is operated by Rosan Diamond AG, Dufourstrasse 150, 9000 St.Gallen (the "company", "we", "our" or "us"). The Company is the controller for the data processing described below.
In Germany, we have appointed an EU representative in accordance with Article 27 of the General Data Protection Regulation. If you are visiting us from the EU/EEA, you can also contact this representative:
VGS Datenschutzpartner GmbH
Am Kaiserkai 69
20457 Hamburg
Germany
info@datenschutzpartner.eu
Unless otherwise defined in this Privacy Policy, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection ("FADP") or in the EU General Data Protection Regulation ("GDPR").
When you use our services, we may collect or receive personal data for a number of purposes in connection with our business operations. This includes the following:
Usage and analysis data (e.g.: identifiers, number of clicks, tracking data)
Contact details (e.g. name, address, telephone number)
Request details (e.g.: details and content of your requests to us)
Website visitor data (e.g.: IP address, log files, device ID)
There is no obligation to provide your personal data. However, please note that our services cannot be provided if you do not provide the required data that is necessary for the fulfillment of the contract between you and us.
We collect information about our users when they use our services, including certain actions on our website.
Direct
Usage and analysis data (e.g.: identifiers, number of clicks, tracking data)
Contact details (e.g. name, address, telephone number)
Request details (e.g.: details and content of your requests to us)
Website visitor data (e.g.: IP address, log files, device ID)
Indirect
Through public sources
From public registers (e.g. commercial registers), news articles and internet searches
When our business clients engage us to provide professional services and share personal data that they control as part of that engagement
From external service providers
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific purposes for which we collect it.
Contract: To fulfill our (pre-)contractual obligations or to take measures in connection with a contract with you. In particular:
To support you with inquiries
To provide our services
Consent: We may rely on your consent voluntarily given at the time of providing your personal data to:
analyze, improve and personalize the use of our services and communication with us
set optional cookies and similar technologies on your end device
provide users with news, special offers, newsletters and general information about the goods and services we offer
Legitimate interests: We may rely on legitimate interests based on our assessment that the processing is fair and proportionate and where your interests or fundamental rights and freedoms do not override those interests. In specific cases to:
set technically necessary cookies and similar technologies on your end device
develop new services
maintain and improve our services and to prevent, find and address security vulnerabilities
Necessity to comply with legal obligations: To comply with legal and public interest obligations. In particular:
To inform you about changes to our services and our privacy policy
To comply with the applicable regulations and laws
For the legal enforcement of claims and rights
We retain personal data for as long as it is needed for the purposes for which it was collected and in accordance with legal and regulatory requirements or contractual agreements. After this period has expired, we delete your personal data or anonymize it completely.
We engage third party companies ("Service Providers") to facilitate the operation of our Services, to help analyze the use of the Services or to provide necessary services such as payment and the provision of IT services. These third parties only have access to your personal data to the extent necessary to perform these tasks.
Type(s) of service provider(s) that may access your personal data:
Specialist consultants we use such as accountants, auditors and lawyers
Third parties that we engage while providing our services to you, such as consultants, banks and other payment service providers, KYC/AML service providers and postal and courier services
Insurer
Third parties who support us with IT and software solutions
Third parties who support us in gaining customer insights and marketing activities
We and/or our service providers may transfer your personal data to the following locations and process it there:
EU and EEA
USA
Switzerland
We may use service providers that are partly located in so-called third countries (outside the European Union or the European Economic Area or Switzerland) or process personal data there, i.e. in countries whose level of data protection does not correspond to that of the EU or Switzerland.
We protect your personal data in accordance with our contractual obligations and the applicable data protection laws when we transfer data abroad.
Such protective measures may include
the transfer to countries which, according to the Federal Council, offer an adequate level of protection, as well as countries for which an adequacy decision by the European Commission exists;
Application of standard contractual clauses, binding corporate rules or other standard contractual obligations that ensure adequate data protection.
If a transfer to a third country takes place and there is no adequacy decision or suitable guarantees, it is possible and there is a risk that authorities in the third country (e.g. intelligence services) may gain access to the transferred data and that the enforceability of the data subject's rights cannot be guaranteed.
We may disclose your personal data if we believe in good faith that such action is necessary:
To comply with a legal obligation (i.e. where required by law or in response to legitimate requests from public authorities, such as a court or government agency);
To protect the security of the website and to defend our rights or property;
To prevent or investigate possible misconduct in connection with us;
We use appropriate technical and organizational security measures to protect your stored data from manipulation, loss or unauthorized access by third parties. Our security measures are continuously adapted in line with technological developments.
We also take internal data protection very seriously. Our employees and the service providers commissioned by us are obliged to maintain confidentiality and to comply with the applicable data protection laws. In addition, they are only given access to personal data to the extent that this is necessary for the fulfillment of their respective tasks or assignments.
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We recommend the use of anti-virus software, a firewall and other similar software to protect your system.
You have the following data protection rights. To exercise these rights, you can contact us at the above address or send an email to: info@rosandiamond.com. Please note that we may ask you to verify your identity before responding to the content of such requests.
Right of access: You have the right to request a copy of your personal data, which we will provide to you in electronic form.
Right to rectification: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Right to withdraw consent: If you have consented to the processing of your personal data, you have the right to withdraw this consent with effect for the future. This also applies if you wish to unsubscribe from marketing communications. Once we have received notification that you have withdrawn your consent, we will no longer process your data for the purpose(s) to which you originally consented, unless there is another legal basis for the processing. To stop receiving emails from us, please click on the "unsubscribe" link in the email you have received or contact us at info@rosandiamond.com
Right to erasure: You have the right to request that we erase your personal data if it is no longer necessary for the purposes for which it was collected or if it has been processed unlawfully.
Right to restriction of processing: You have the right to request the restriction of the processing of your personal data if you believe that the data is incorrect, the processing is unlawful or we no longer need to process the data for the original purpose, but we cannot delete it due to a legal obligation or because you do not wish us to do so.
Right to data portability: You have the right to request that we transfer your personal data to another controller in a standard format such as Excel, provided that it is data that you have provided to us and we process it on the legal basis of your consent or to fulfill our contractual obligations.
Right to object to processing: If the legal basis for the processing of your personal data is our legitimate interest, you have the right to object to this processing on grounds relating to your particular situation. We will comply with your request unless we have a compelling legal basis for the processing which overrides your interests or we need to continue processing the personal data for the exercise or defense of a legal claim.
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. In the EU and the EEA, for example, you can assert this right with a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged infringement. You can find a list of the relevant authorities at://edpb.europa.eu/about-edpb/about-edpb/members_de. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner, Feldeggweg 1, CH - 3003 Bern, info@edoeb.admin.ch.
Our services use cookies and similar technologies (collectively "tools") that are provided either by us or by third parties.
What are cookies?
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Shopify website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
What cookies do we use and why?
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of their input when filling in forms that span several pages.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect requests appropriately.
User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
Shopify is dedicated to optimizing user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. The performance cookies we use include:
First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.
Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.
Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here. We do not set advertising cookies through our merchants’ storefronts ourselves, though merchants may choose to do so independently.
Finally, social media and content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
Our services contain links to websites or apps that are not operated by us. When you click on a third-party link, you will be directed to that third-party website or app. We have no control over the content, privacy policies or practices of third party websites or services.
We maintain online presences in social networks in order to communicate with customers and interested parties and to provide information about our products and services. If you have an account with the same network, it is possible that the information and media you make available there can be seen by us when we access your profile, for example. In addition, the social network may allow us to contact you. As soon as we transfer personal data to our own system, we are independently responsible for this. This is then done to carry out pre-contractual measures and to fulfill a contract. The legal basis for the data processing carried out by the social networks under their own responsibility can be found in their data protection declarations. Below is a list of social networks on which we have an online presence:
Instagram: @rosandiamond_official
We send newsletters and other notifications by e-mail and via other communication channels and can also deliver these with the help of third parties.
In principle, you must expressly consent to receiving newsletters and other notifications from us, unless this is permitted for other legal reasons. For e-mails, we use the "double opt-in" procedure for consent, i.e. you will receive an e-mail with a web link that you must confirm by clicking on it, so that no misuse by unauthorized third parties can occur. We may log such consents, including the Internet Protocol (IP) address, date and time.
Newsletters and other notifications may contain web links or tracking pixels that record whether an individual newsletter or notification has been opened and which web links have been clicked on (performance measurement). Such web links and tracking pixels record the use of newsletters and other notifications. We use this statistical recording of usage, including the measurement of success and reach, in order to be able to offer newsletters and other notifications in an effective, user-friendly, permanent, secure and reliable manner based on the reading habits of the recipients.
We may update our privacy policy from time to time. We therefore recommend that you check this privacy policy regularly for changes.Changes to this Privacy Policy will become effective when they are posted on this page.
If you have any questions about this privacy policy, please do not hesitate to contact us:
Rosan Diamond AG
Dufourstrasse 150
CH-9000 St.Gallen
info@artemissio.com
Technical Information
We use Shopify to power our online store. Shopify places the following cookies for visitors of their stores. Cookies Necessary for the Functioning of the Store:
Reporting and Analytics:
Shopify’s websites
When visitors load Shopify’s websites, we generally place the following Shopify cookies.
Cookies Necessary for the Functioning of the Sites
Reporting and Analytics
Additionally, we use pixels and tags from the following third parties, which may in turn place cookies.
Cookies Necessary for the Functioning of the Sites
Reporting & Analytics
Advertising
Social Media & Content
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.
How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
