FAQ

1) How does the card function?

The card functions in the same manner as a standard bank card with “chip and pin” technology (card gets inserted in EMV POS terminal and requires the PIN code in order to proceed with payment), therefore it can be used to pay for various shop purchases, hotels, restaurants, etc. Art Collection cards work on Visa Infinite or Visa Signature platforms, so they are accepted, where VISA cards get accepted. Art Collection card features a chip, but does not have a magnetic stripe, personal information embossed and CCV code, which makes it more secure. A standard plastic card companion is issued in addition to the jewellery card in order to use it at the ATMs, POS terminals, which do not support “chip and pin” technology, and for the internet payments.

2) Is it possible to use the Art Collection card in ATMs and for making internet payments?

No, it is not possible. A standard plastic card companion is issued in addition to the jewellery card in order to use it at the ATMs, POS terminals, which do not support “chip and pin” technology, and for the internet payments.

3) How can I order a card from Rosan Diamond?

The Art Collection card can be chosen and ordered via our Gallery on Rosan Diamond website or through our partners (boutiques and banks listed on website). Additionally, we can offer you the individual card design as an option.

4) How much do the cards cost?

Art Collection cards are created from gold and other precious materials with embedding of the precious and semi-precious gemstones. The price range for our cards is between $15,000 and $50,000 depending on the design, materials and amount of engraving.

5) How much time does it take to produce the individually designed card?

The card creation can take between one and two months following the individual card design confirmation by the client.

6) How do the cards get delivered?

The Art Collection card is handed to the client by a bank or other financial organization, where the client has an account. The card is packed in a refined wooden box decorated with genuine leather and includes the card Certificate.

7) In which bank can I get this card?

The easiest way to acquire the jewellery card is to open an account in one of the partner banks, which participate in Art Collection program. You may find the list on the website. If the client wishes to activate the card in the bank, where he or she has already an account, then Rosan Diamond manager and representative of VISA contact the personal manager in the client’s bank and discuss the possibilities. The bank shall have possibility to issue Visa Infinite and Visa Signature cards.

8) Does the card have validity period?

Art Collection cards do not expire and can be used for more than one generation.

This unique feature arises from the possibility to replace the card chip upon its expiration. The chip replacement and card maintenance (cleaning and polishing) are carried out by our jewellers. For the chip replacement the client should contact personal manager in his or her bank.

9) How do I make the payment?

The payment for Art Collection card can be made in any way, which is convenient for the client.

10) Which concierge services are provided for the card’s owner?

The card functions on Visa Infinite or Visa Signature platforms and includes all of the services offered by these payment systems and client’s bank.